Privacy Policy

At OmedaCart, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when interacting with our website (www.omedacart.com) and related services.

By using our website, you consent to the practices described in this policy. If you do not agree, please refrain from using the platform.

1. Information We Collect

We collect various types of information to deliver a secure, personalized, and efficient user experience.

1.1. Personal Information

We may collect personal data including but not limited to:

• Full name
• Email address
• Contact number
• Shipping and billing addresses
• Payment details (processed securely via third-party payment gateways)

1.2. Vendor and Seller Information

If you register as a vendor, additional information may be collected:

• Business name, description, and category
• Product listings (including images, descriptions, and pricing)
• Banking and payout details
• Identity verification documents (if applicable)

1.3. Non-Personal & Technical Information

We also collect non-identifiable data for analytics and system optimization:

• IP address
• Browser type and version
• Operating system and device type (desktop/mobile)
• Geographic location (approximate)
• Page interactions and session behavior
• Cookies, web beacons, and usage data

2. How We Use Your Information

Your information is used for the following purposes:

• ✅ To create and manage user or vendor accounts
• ✅ To process purchases and facilitate order delivery
• ✅ To communicate regarding orders, feedback, support, or updates
• ✅ To showcase and manage vendor profiles and product listings
• ✅ To personalize your shopping and browsing experience
• ✅ To analyze Website traffic, performance, and user engagement
• ✅ To ensure platform integrity, enforce our Terms of Use, and prevent fraud or abuse

3. Sharing Your Information

We respect your privacy. We do not sell or rent your personal data.

We may share your data with:

• Trusted service providers – including payment processors (e.g., Stripe, Instamojo), logistics companies, cloud hosting, and IT support
• Government agencies or legal entities – when required by law for fraud prevention, compliance, or judicial proceedings
• Business acquisitions or restructuring – in case of a merger, acquisition, or restructuring, your data may be transferred as part of business assets

All third parties are obligated to keep your information secure and use it solely for the purpose it was shared.

4. Cookies and Tracking Technologies

OmedaCart uses cookies and similar technologies to enhance your experience:

• To remember your preferences and login status
• To monitor browsing behavior for analytics and improvements
• To provide personalized product recommendations

You can modify cookie settings through your browser. Please note that disabling cookies may affect some features and functionality of the site.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• 🔐 SSL encryption on data transmissions
• 🔒 Secure servers and restricted access protocols
• 🛡️ Firewalls and monitoring systems
• 🔄 Regular security reviews and vulnerability checks

Despite these precautions, no method of digital transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights under applicable data protection laws such as GDPR or UAE Federal Law. These rights may include:

• Access – Request to view the personal data we hold
• Correction – Update or correct inaccurate information
• Erasure – Request deletion of your data (“right to be forgotten”)
• Restriction – Limit how your data is processed
• Data Portability – Request a copy of your data in digital format
• Withdraw Consent – Opt out of marketing communications or other consents previously given

To exercise any of these rights, please email us at: [omedacart@gmail.com]

7. Data Retention

We retain your personal information:

• As long as necessary to provide services and complete transactions
• To meet legal, tax, or regulatory obligations
• For the resolution of disputes and enforcement of our Terms

After this period, your data will be securely deleted or anonymized for analytical use.

8. Third-Party Links and Integrations

Our platform may contain links to third-party websites or plugins. Please note:

• These websites have their own privacy policies and data practices
• We are not responsible for the content, security, or privacy policies of third-party services

We encourage you to review third-party policies before engaging with them.

9. Children’s Privacy

OmedaCart is not intended for users under the age of 18.
We do not knowingly collect personal information from minors.
If we learn that a child under 18 has provided us with personal data without parental consent, we will promptly delete it.

10. Updates to This Privacy Policy

We may revise this Privacy Policy periodically.
Changes will be effective immediately upon posting an updated version on our Website.
We may also notify users via email or site notifications where appropriate.

Last Updated: [Insert Most Recent Date]

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, feel free to contact us:

📧 Email: Omedacart@gmail.com
📞 Phone: +91 88 488 338 71